Any client placing an order to PLATERIA LASTRA
implicitly accepts all the legal conditions attached.
The item will be shipped to the address specified by the client in the order, after confirmation that the item has been paid for.
- NATIONAL SHIPPING
For shipments within Peru, you can choose the following services:
The delivery time is 2-5 business days after receipt of payment.
- OLVA COURIER
- SERPOST Peru.
- INTERNATIONAL SHIPMENTS
For shipments outside the territory of Peru, you can choose the following services:
The delivery time is 10 to 20 days after receipt of payment.
- SERPOST Peru in the form Express Mail Service (EMS)
- SERPOST Peru International First Class
You may be charged duties and taxes for certain items, and these may vary depending on the country. Duties and taxes are the responsibility of the customer.
In the event that we do not have the item in stock, a delivery time estimate will be sent by email. The notification will provide a tracking number so that customers can locate their package at any of the chosen courier company.
Any orders received on Saturday or Sunday will be attended on Monday.
We guarantee all our jewellery products are made 18k Gold and sterling Silver .925/.950 as is guaranteed by the existing law on precious metals.
PLATERIA LASTRA, will accept products returned within 7 days after the customer received the item, provided that the article does not meet the customer's expectations, or the received item is defective, for which you should contact us first through our email email@example.com. The article should be in the same condition as sent, with no damage from handling and in its original packaging, with the customer responsible for shipping costs. PLATERIA LASTRA will subsequently refund the amount paid for the article, minus the cost of shipping.